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Shipping & Returns Shipping & Returns
Shipping information for Catfood.com.au

CatFood.com.au Shipping policy

CatFood.com.au charges a rate of $9.90* for shipping (per order)

If you order multiple items and we have to ship then individually or together it is not a problem because the price never changes. CatFood.com.au uses express courier for shipping direct to your door for all orders.

All shipping times are dependent on product availability. We ship Monday through Friday. We do not ship on Australian statutory holidays. Please note that in the case of multiple items, CatFood.com.au may ship products as they become available. Consequently, your order may be shipped to you in a number of pieces. Orders of this nature are never charged for extra shipping regardless of the number of separate shipments sent.

*Some parts of Australia do not qualify for the $9.90 delivery service listed above, and may incur additional freight charges (We will call you to quote prior to processing your order).

Areas include:
Some parts of Western Australia, Northern Territory, Queensland & South Australia.

Tracking Options:
Fastway.com.au Tracking Service

Hunter Express Tracking Service



You should expect your order to arrive within the following working days, often lots faster !

Sydney / W'Gong / N'Castle: 2 days. NSW Country: 3-4 days.
Melbourne: 3 days. VIC Counrty: 4 days
Brisbane / Gold Coast / Sunshine Coast: 3 days. QLD Country 4-7 days
Canberra: 3 days. ACT 3-4 days
Adelaide: 4 days. SA Country 4-7 days
TAS, WA & NT: 6-12 days.

Please remember that a signature may be required for your delivery so we recommend that you choose a delivery address where the goods can be signed by you during regular business hours.

* All prices include GST


CatFood.com.au Returns policy

Any return requests will be assessed on a case by case basis. Please note all items listed/sold on the CatFood.com.au website are checked and considered undamaged & in date unless otherwise specified.

for more information on shipping & returns please Contact Us.

Super fast delivery to your door...

all in-stock items usually ship same day or within 24 hours of order.